更新时间 2021-05-17 20:11:08
Update Time 2021-05-17 20:11:08
广东东升实业集团有限公司是一家以矿业、置业、金融、教育四轮驱动为战略布局的多元化集团公司。集团地产置业：当前运营的自有产权的物业面积达到30万平米，包括商铺，商贸城，写字楼，医院，厂房等。未来还有自持1000余亩地待开发。
物业板块作为东升实业发展战略的重要部分，集团正致力于打造“智慧社区”商业平台，致力于面向全体业主、住户、商业伙伴，打造便捷的物业服务、社区交流与商圈服务为一体的物业平台。
星点点科技针对东升集团对“智慧社区”的发展要求，结合物业行业现状物业缴费难、基础服务差、物业管理乱、增值收益少，提出了智慧物业解决方案，从物业社区日常业务运营管理、服务交付、质量跟踪以及满意度管理等方面为物业社区运营管理方、商业租户、业主及终端客户提供极具业务价值的运营管理工具和服务应用。
1.统一集团物业系统平台，打造智慧社区数据基础
物业管理关系范围非常广泛，涉及多个社区，涉及内容较多包括：租赁、咨询、水、电、气、维修、安保、绿化、停车、公安等，多方协调众多关系管理繁琐，信息不同步，无法及时获取信息等。
在面对用户的投诉：缴费、收快递、门禁进出、停车场进出、水电气问题报修等无穷复杂场景不够智能化时，物业只能由高成本的人力方式一一应对处理。不仅致使反馈结果时间久，用户体检欠优。
业主和物业，作为社区生态中重要两环，是相互连接，相辅相成的，
然而在移动互联网的时代，用户的习惯主要被微信、信息推送、各种短视频内容所占据，用户更是缺少耐心在工具类产品上花费时间，这就导致了一些关键的事件处理通知、投票等等都无法联系到用户。
为东升集团建立先进的物业管理系统，包括系统管理、小区资料管理、住房管理、社区服务、物业服务、租赁管理、收费管理、抄表、饭堂充值以及短信平台。打破了传统的社区独立和地域分散的限制，通过一个后台将多个社区连接到一起，实现了数据能够实时共享，提供了一套及时掌握业务全貌的物业管理平台，打造智慧物业新生态，创造物业核心生产力。
东升物业管理系统与时代都荟、东之升、东澳、东升实业4大物业小程序服务对接，包括对品质管理、设备巡检与维保、安保巡逻、租控管理、物业运营等，实现人员办公便捷、高效、安保人员巡逻情况监督，全面提升物业管理品质，降低了东升物业的人力成本。
用微信连接物业、租户、商家，方便物业发布通告，方便租户了解社区情况。每月账单自动推送至业主手机，让业主随时随地在线缴费;
通知、招商公告消息提醒，让租户不再错过任何信息;具有一键报修，随时查看系统完整发起完成时间节点，提高租户满意度和服务效率。
4.开拓商圈资源，商业运营增值
引入多元化物业社区服务资源的基础，使得物业服务的提供、交付和使用变得更加简单。提高商圈流量、延伸商业运营增值，打造商家营销联盟。与联盟商家共享市场红利，实现内外协作互联，达成共赢。
Guangdong Dongsheng Industrial Group Co., Ltd. is a diversified group company with a strategic layout driven by four wheels: mining, real estate, finance, and education. In terms of the group's real estate investment: The currently operated property area with self - owned property rights reaches 300,000 square meters, including shops, trade cities, office buildings, hospitals, factory buildings, etc. In the future, there are more than 1,000 mu of self - held land to be developed.
The property sector, as an important part of Dongsheng Industrial's development strategy, the group is committed to building a "smart community" business platform, dedicated to creating a property platform that integrates convenient property services, community communication, and business district services for all property owners, residents, and business partners.
In response to Dongsheng Group's development requirements for a "smart community" and combined with the current situation of the property industry, such as difficult property fee payment, poor basic services, chaotic property management, and few value - added returns, Xingdiandian Technology has proposed a smart property solution. It provides operation management tools and service applications with great business value for property community operation management parties, commercial tenants, property owners, and end - customers in terms of daily business operation management, service delivery, quality tracking, and satisfaction management of property communities.
1. Unify the group's property system platform and build the data foundation for smart communities
The scope of property management relationships is very wide, involving multiple communities and many aspects, including leasing, consulting, water, electricity, gas, maintenance, security, greening, parking, and public security. Coordinating numerous relationships among multiple parties is cumbersome, with information not being synchronized, and it is impossible to obtain information in a timely manner.
When facing infinitely complex scenarios such as user complaints, payment, express delivery collection, access control entry and exit, parking lot entry and exit, and repair requests for water, electricity, and gas problems that are not intelligent enough, the property management can only deal with them one by one through high - cost manual methods. This not only leads to a long feedback time but also a less - than - optimal user experience.
Property owners and property management, as two important links in the community ecosystem, are interconnected and complementary.
However, in the mobile Internet era, users' habits are mainly occupied by WeChat, information push, and various short - video content. Users are even less patient to spend time on utility - type products. This has led to the inability to reach users for some key event - handling notifications, votes, and so on.
Establish an advanced property management system for Dongsheng Group, including system management, community information management, housing management, community services, property services, leasing management, fee management, meter reading, canteen recharge, and a short - message platform. It breaks the limitations of traditional community independence and geographical dispersion, connects multiple communities through a single background, enables real - time data sharing, provides a property management platform that can promptly grasp the overall business situation, creates a new smart property ecosystem, and generates the core productivity of the property management.
The Dongsheng Property Management System is connected to the services of four major property mini - programs, namely Shidai Duhui, Dongzhisheng, Dong'ao, and Dongsheng Industrial. It covers quality management, equipment inspection and maintenance, security patrols, rental control management, property operation, etc. It enables convenient and efficient office work for staff, supervises the patrol situation of security personnel, comprehensively improves the quality of property management, and reduces the labor costs of Dongsheng Property.
Connect property management, tenants, and merchants through WeChat, facilitating property management to release announcements and tenants to understand community information. Monthly bills are automatically pushed to property owners' mobile phones, allowing property owners to pay online anytime and anywhere;
Notification and investment promotion announcement reminders ensure that tenants do not miss any information. There is a one - click repair function, and tenants can view the complete start and completion time nodes of the system at any time, improving tenant satisfaction and service efficiency.
4. Explore business district resources and add value to business operations
Based on the introduction of diversified property community service resources, the provision, delivery, and use of property services become simpler. Increase the traffic in the business district, extend the value - added of business operations, and build a merchant marketing alliance. Share market dividends with alliance merchants, achieve internal and external cooperation and interconnection, and reach a win - win situation.
通过星点点科技构建的东升物业管理系统及物业小程序，更好的改善了用户的体验，更迅速快捷的缩短了物业与租户之间的沟通距离，更明显直观的为物业节省了管理成本，一切均是为了方便用户与节约物业管理成本。
广州市星点点科技有限公司是由中鹏集团（zppx，华南领先的职业教育机构）与商派软件（shopex,国内最大电商软件提供商）合作成立的电子商务技术联营公司，为华南地区企业提供商业互联网服务。
星点点科技倡导“管理咨询＋IT规划+平台研发+长期运维”的电子商务合作模式，公司的咨询及实施团队均由行业资深的管理专家组成，将有效支撑企业的业务运作及信息化建设，并对可能存在的经营变革和行业创新提出有效的管理建议，支持企业持续快速发展。
星点点科技专注为中高端企业提供新商业、新零售、新营销的行业咨询、研发技术、运维服务等整体解决方案。已成功为天河城集团、彩生活集团、圣地集团、珠光集团、高德置地、恒洁集团、招商局、乐淘网、周大福、碧桂园等大中型零售集团企业提供解决方案。
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公司地址：深圳市南山区西丽街道茶光路1018号创客公馆505室
联系人：何佳妮
移动电话：18902307523
Through the Dongsheng Property Management System and property mini-programs constructed by Xingdiandian Technology, the user experience has been better improved. The communication distance between property management and tenants has been more quickly and conveniently shortened, and the management cost of property management has been more obviously and intuitively saved. All of these are for the convenience of users and the saving of property management costs.
Guangzhou Xingdiandian Technology Co., Ltd. is an e-commerce technology joint venture company established through the cooperation between Zhongpeng Group (zppx, a leading vocational education institution in South China) and ShopEx (the largest e-commerce software provider in China), providing commercial Internet services for enterprises in South China.
Xingdiandian Technology advocates an e-commerce cooperation model of "management consulting + IT planning + platform R & D + long-term operation and maintenance". The company's consulting and implementation teams are composed of senior industry management experts, which will effectively support the business operations and informatization construction of enterprises, and put forward effective management suggestions for possible business changes and industry innovations, supporting the continuous and rapid development of enterprises.
Xingdiandian Technology focuses on providing overall solutions such as industry consulting, R & D technology, and operation and maintenance services for new business, new retail, and new marketing for mid-to-high-end enterprises. It has successfully provided solutions for large and medium-sized retail group enterprises such as Tianhe City Group, Cailife Group, Shengdi Group, Zhuguang Group, Gaudianzhidi, HeGII Group, China Merchants Group, Letao.com, Chow Tai Fook, and Country Garden.
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Company Address: Room 505, Chuangke Mansion, No. 1018 Chaguang Road, Xili Sub-district, Nanshan District, Shenzhen
Contact Person: He Jiani
Mobile Phone: 18902307523